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Things You Need to Know

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At CGI Consumer Guarantee Insurance Company Ltd. we recognize that our relationships with current and prospective clients are based on integrity and trust. We work hard to maintain your privacy and are very careful to preserve the private nature of our relationship with you. At the same time, the very nature of our business sometimes requires that we collect or share certain information about you with other organizations or companies. As such, we want you to be aware of how we handle personal information and the important measures we take to protect it. Our policies and procedures for collecting and disclosing personal information are detailed below:


What do we do with your customer information?

Personal Information about you may be disclosed to others as permitted by law. Generally, this includes disclosures to third parties that we feel are necessary to effect, administer or enforce your transaction with us, or in connection with servicing your insurance policy.

example: We must exchange information about you with our agents, investigators, appraisers, attorneys and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make.

example: When you are involved in a claim, policy information is provided to adjusters and the appropriate businesses that will repair your vehicle.

We may also share your Information for other permitted purposes, including:

  • with another insurance company if you are involved in an accident with their insured .
  • with our reinsurers.
  • with insurance-support organizations that detect and prevent fraud.
  • with governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities.
  • if ordered by a subpoena, search warrant or other court order.

e-mail addresses

When you request a quote for insurance on insurecgi.com, we collect your e-mail address so that we can send you e-mails concerning your transactions with us, and other information we think you'll find useful. We will also use your e-mail address to provide occasional updates about our products and services. You can stop receiving these updates at any time. We will not share your e-mail address with other companies for their marketing purposes.

Whose Privacy Statement applies to Links?

Our Web site contains links to third party sites that are not maintained by us. These links are provided solely for your convenience. We make no warranties or representations about the contents of or any products or services offered by third-party sites. We recommend that you read the privacy and security policies of these sites.

Who Should Use Our Web Site?

Our Web site is for insurance products and services and is not intended for children. We offer insurance products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.

What are cookies and how are they used?

As part of our services, we also use cookies. A cookie is a message sent to your browser from a Web server that is stored on your computer's hard drive. The message is sent back to the Web server whenever the browser requests a page from that server. Many commercial Internet sites use cookies. While a code in the cookie file enables the site to label you as a particular user, it does not identify you by name or address unless you have provided us with such information (over the Internet or otherwise) or set up preferences in your browser to do so automatically, in which case it may identify you by name, address or other personal information. You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.

In general, cookies allow us to identify you as a particular user and thus provide you with a more customized service. We may also use cookies to track and measure customer or user requests, inquiries, preferences, interests, demographics, traffic patterns and Web site usage, and to determine audience size and repeated usage. This information may also be used to manage and customize our Web site's content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.

What can you do to help maintain the security of information on the Internet?

Some steps you can take to maintain the security of your information include:
  • Utilize the latest, generally proven version of the Netscape, Microsoft Explorer or the America Online browser. Our site is most secure when using one of these browsers.
  • Keep your password confidential. Utilize a password unique to you.
  • Make sure others are not watching you enter your password on your keyboard when logging on.
  • Do not leave your computer unattended while logged onto Insurecgi.com. After you've finished accessing your information log off. This ensures that no one can access your policy information if you leave your computer and your session has not been timed out.


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